3. The 12-Point Audit

Category A: Strategy & GovernanceHow leadership defines, measures, and takes accountability for mental health risks across the organisation.

1. 1.Clarity Of Purpose: Defining what mental health support actually means for your organisation.
2. 2.Measurement: How you track and evaluate the success of your wellbeing initiatives.
3. 3.Governance: Who owns the risk and how frequently it is reviewed.

Category B: The Manager "Filter"The boundaries, authority, and protocols equipping managers to handle distress safely without becoming therapists.

1. 4.Manager role: The boundary between managing work and providing psychological support.
2. 5.Manager Authority: The power managers have to change work conditions to support staff.
3. 6.Documentation: How adjustments and conversations are recorded safely.

Category C: Operational PathwaysThe structural routes, tools, and accessibility ensuring employees can efficiently navigate to the right support.

1. 7.The Pathway: The operational route an employee takes to get help.
2. 8.EAP Integration: How your Employee Assistance Programme connects with daily operations.
3. 9.Accessibility: Ensuring support is available to all worker types.

Category D: Culture & EnvironmentThe systemic conditions, workload design, and psychological safety that prevent burnout before it starts.

1. 10.Work Design: Addressing the root causes of stress like workload and autonomy.
2. 11.Trust & Safety: The psychological safety required for employees to speak up.
3. 12.MHFA / Champion Network: The structure and support for peer-to-peer mental health volunteers.